Please read the following policies & standards regarding placing a wholesale order with Olsenhaus- Pure Vegan.
To open a new account, please send e-mail to firstname.lastname@example.org, with the following information:
- Your store name, location and website, if just on-line, your website.
- Years in business
- Current lines carried, and your customer base
- Trade shows you attend
To place an order, you will need to send the Purchase Order form, electronically filled in, with the credit card authorization form; both forms are in the sales kit- download here: Olsenhaus Sales Kit
Basic terms, policies & standards.
Olsenhaus produces 2 seasons per year- Fall/Winter & Spring /Summer.
The standard schedule:
Fall/Winter orders close in February, delivery window 9/15-10/15
Spring/Summer orders close in October, delivery window 3/15-4/15
All dates are x-factory.
The goods are in warehouse in New Jersey, USA.
The goods are produced in Mexico, Portugal, USA, India, or Brazil.
All factories are personally inspected for fair trade standards.
Goods are made to order. We do not typically carry stock. Minimums are 8 pairs per style/color, with minimum order of 3 styles. Occasionally re-orders are possible. Orders are cancelable within 10 days of sending with written notice of cancellation is required.
Sizes: Goods are sized and labeled in US sizes 5-10, with ½ sizes available.
Payment: A 15% deposit is required to confirm all orders. We are committed to producing product for your order; the deposit is your commitment to your order. The balance is due at time of shipping. The deposit is only refundable if goods are not delivered. Goods must be paid for and shipping arrangements made within 30 days of notice order is ready to ship.
Goods already in production are buyer’s responsibility.
Forms of payment are credit card, or bank wire transfer. A fee of $25 is applied per each wire transfer.
Shipping: An account number to ship goods on is required; cost of all shipping, duties & taxes is buyer’s responsibility.
Returns: Only damaged goods may be returned for credit. To report damage, photographs must be sent within 3 days of receiving goods for Return Authorization #.
These terms are written on every PO- purchase order form, which is a legally binding agreement, governed under the laws for the state of New York.